1. Shipping Locations
We currently ship to [list countries or regions]. If you don’t see your location, please contact us for assistance.
2. Processing Time
Orders are typically processed within [number of days] business days. You will receive a confirmation email once your order has shipped.
3. Shipping Methods
We offer various shipping methods, including standard and expedited options. Delivery times may vary based on your location and the shipping method selected.
4. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and your shipping location. We may offer free shipping promotions periodically.
5. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment online.
6. Delivery Issues
If your order does not arrive within the estimated delivery time, please contact us. We will investigate the issue and keep you updated.
7. International Shipping
For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and are not included in the order total.
8. Returns and Exchanges
Please refer to our Returns Policy for information on returning or exchanging items