Refund Policy

Refund Policy

At Libass-e- Haya we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied for any reason, we offer the following refund policy:

Eligibility for Refunds:

• Items must be returned within 30 days of the purchase date.
• Items must be unworn, unwashed, and in their original condition, with all tags attached.
• Custom or personalized items are not eligible for refunds.

How to Initiate a Return:

1. Contact our customer service at to request a return authorization.
2. Once approved, please package the item securely and send it back to the address provided in the return authorization email.

Refund Process:

• After we receive your return and verify its condition, we will process your refund within 7-10 business days.
• Refunds will be issued to the original payment method used during the purchase.

Exchanges:

• If you would like to exchange an item for a different size or color, please contact us, and we will assist you with the process.

Shipping Costs:

• Shipping costs for returns are the responsibility of the customer, unless the item is defective or incorrect.

Thank you for shopping with  Libass-e- Haya